Terms & Conditions
Last Updated: 18 March 2026
Welcome to Russell Pitman (“we,” “our,” or “us”). By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions (“Terms”).
If you do not agree with these Terms, please do not use this website.
1. Use of This Website
By using this website, you confirm that:
You are at least 18 years old or have permission from a parent or guardian
You will use this website for lawful purposes only
You will not misuse the website, including attempting to interfere with its functionality or security
You will not copy, reproduce or exploit any content without our written permission
2. Products & Orders
A. Product Information
We make every effort to display our products as accurately as possible. However:
Colours and appearance may vary slightly depending on your screen
Product descriptions and specifications may change without notice
B. Order Acceptance
All orders are subject to availability and acceptance.
We reserve the right to:
Refuse or cancel any order at our discretion
Limit quantities per customer
Cancel orders where pricing or product errors have occurred
If your order is cancelled, you will receive a full refund.
3. Pricing & Payment
All prices are listed in Australian Dollars (AUD) unless stated otherwise
Prices may change at any time without notice
Payment must be made in full at the time of purchase
We use secure third-party payment providers (e.g., Stripe) and do not store your payment details.
4. Shipping & Delivery
Shipping costs will be displayed at checkout
Delivery times may vary depending on location and carrier delays
Items are dispatched promptly and once dispatched, we are not responsible for delays caused by shipping providers
Risk of loss or damage passes to you upon delivery.
5. Returns & Refunds
We want you to feel confident in your purchase.
A. Change of Mind
As each piece is produced in limited quantities, we do not offer refunds for change of mind.
B. Faulty or Incorrect Items
If your item arrives faulty, damaged or incorrect, please contact us within 7 days of delivery at:
info@russellpitman.com
We’ll arrange a replacement or refund in line with Australian Consumer Law.
C. Condition of Returns
Items must be:
• Unworn and unused
• In original condition and packaging.
6. Australian Consumer Law
Nothing in these Terms excludes your rights under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
7. Intellectual Property
All content on this website - including branding, logos, product designs, images and text - is the property of Russell Pitman.
You may not:
Copy, reproduce or distribute any content
Use our branding without written permission
8. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for any indirect or consequential loss arising from the use of our website or products
Our liability is limited to the purchase price of the product
9. Privacy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect and handle your data.
10. Third-Party Services
We may use third-party services (e.g., payment providers, shipping carriers).
We are not responsible for:
Their performance
Their policies or terms
11. Changes to These Terms
We may update these Terms at any time.
Changes will be effective immediately upon posting on this website.
12. Contact Us
If you have any questions, please contact us: