Privacy Policy
Last Updated: 18 March 2026
1. Introduction
Welcome to Russell Pitman (“we,” “our,” or “us”).
We are committed to protecting your privacy and handling your personal information in a secure and responsible manner.
This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website and purchase our products.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.
2. Information We Collect
We collect personal information to provide our products and improve your experience.
A. Information You Provide
When you interact with our website or make a purchase, we may collect:
Full name
Email address
Phone number (if provided)
Billing and shipping address
Payment details (processed securely via third-party providers)
Any information submitted through contact forms or enquiries
B. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages viewed and time spent on the site
Interaction data (clicks, navigation behaviour)
C. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyse traffic and user behaviour
Support marketing and advertising efforts
This may include tools such as Google Analytics and Meta (Facebook) Pixel.
You can disable cookies via your browser settings, however this may affect site functionality.
3. How We Use Your Information
We use your information to:
Process and fulfil orders
Communicate with you about your purchase
Provide customer support
Improve our website, products and user experience
Send updates, promotions or brand communications (you can opt out at any time)
Detect and prevent fraud or security issues
4. Payment Security
All payments are processed through secure third-party providers (e.g., Stripe).
We do not store or have access to your full payment details.
5. How We Share Your Information
We do not sell or rent your personal information.
We may share your information with:
Service Providers
Including:
Payment processors
Shipping and logistics providers
Email and marketing platforms
These providers only receive the information necessary to perform their services.
Legal Requirements
We may disclose information if required by law or to:
Protect our rights
Prevent fraud or misuse
Comply with legal obligations
Third-Party Platforms
Our website may use third-party tools (e.g., Google, Meta). These platforms have their own privacy policies.
6. Data Security
We take reasonable steps to protect your personal information, including:
Secure systems and encryption
Restricted access to sensitive data
Trusted third-party platforms
However, no online system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Under applicable privacy laws, you may:
Request access to your personal information
Request corrections to inaccurate data
Opt out of marketing communications
Request deletion of your personal data (where legally permitted)
To make a request, contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites and recommend reviewing their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us: