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PLEASE NOTE: During COVID we have been experiencing delays in below delivery timeframes.
At Russell Pitman, we are proud to use Australia Post & Star Track to deliver our products to you, no matter where you are located in the world. Our strategic relationships with these shipping companies allow us to get your products to you in the quickest and safest manner possible. Signature on delivery is available for an additional shipping fee.
WITHIN AUSTRALIA
Russell Pitman offers FREE Express Delivery + tracking info for all domestic orders above $50. Orders under $50 will incur a flat fee of $11.90 Orders are dispatched the same day or next day after purchase (excludes Saturday and Sunday) and we aim for delivery to take approximately between 1 - 3 business days.
If delivery has been attempted, your parcel will be left in a secure location or a card will be left for you to collect at your nearest Australia Post office. Express Delivery is usually next-day delivery from time of purchase if you’re in a major metro area.
During peak holiday shopping periods (Black Friday, Valentine's Day, Boxing Day, Christmas etc.) please allow another 2-4 days in delays as Australia Post can become very busy during these periods. We still aim to have your parcel delivered within 5-8 days.
Overall, Australia Post are excellent for prompt delivery of our products.
NEW ZEALAND
Russell Pitman offers FREE Express Delivery + tracking info for all our New Zealand customers on orders over AUD$100 Orders under AUD$100 incur a flat rate shipping fee of AUD$19.95. Orders can take 2 - 5 business days to be delivered to New Zealand.
During peak shopping times e.g. Valentines Day, Boxing Day, etc. please allow for a 3-5 day delay in shipping due to high demand.
INTERNATIONAL
International customers can also enjoy our FREE standard shipping + tracking on all orders over AUD$100 Orders under AUD$100 incur a flat rate shipping fee of AUD$24.95. Orders can take 3 - 18 business days to be delivered, depending on your location and proximity to a major city.
During peak shopping times e.g. Valentines Day, Boxing Day, Black Friday etc. please allow for a 3-5 day delay in shipping due to high demand.
Any possible taxes and duties applicable to your order may be applied by customs and are the sole responsibility of the customer.
Please note at this point in time Russell Pitman does not ship to Russia. We apologise for any inconvenience.